Cookies & Privacy Policy

user rights…

As a user, you have the right to receive information on the personal data stored about you free of charge on request. If you believe that your data has been processed unlawfully, you can lodge a complaint with the competent supervisory authority.

Deletion of data

The data stored by us will be deleted if it is no longer necessary for the purpose for which it was collected and if there are no statutory retention periods. If deletion cannot be carried out because the data is necessary for legally permitted purposes, data processing will be restricted. In this case, the data will be blocked and will not be processed for other purposes.

Right of objection

Users of this website may at any time exercise their right to oppose and object to the processing of their personal data.

General information

The following notes give a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. If the term “customers” is used in the following, this refers to the operators of the website – in the imprint also indicated as “Responsible publisher”.

Data collection on our website

Who’s responsible for collecting data on this site?

Data processing on this website is carried out by the website operator. His contact details can be found in the legal notice on this website.
How do we collect your data?

How do we collect your data?

The data is automatically collected by our computer systems when the website is visited. This is mainly technical data (e.g. Internet browser, operating system or time of page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided error-free. Other data may be used to analyse your user behaviour. Your IP address is stored by our servers for a maximum of 24 months. This is done for security reasons (the firewall software “Fail2Ban” uses it to reliably repel attacks on our server systems). After a maximum of 24 months (or a corresponding written request), the IPs are deleted accordingly.
You have the right to receive at any time and free of charge information on the origin, recipient and purpose of the personal data you have stored. You also have the right to demand the correction, blocking or deletion of this data. For this purpose, as well as for any other questions concerning data protection, you can contact us at any time at the address given in the imprint. In addition, you have the right to lodge a complaint with the responsible supervisory authority.

Analysis tools and third party tools

When you visit our website, your browsing behaviour can be evaluated statistically. This is mainly done with the help of cookies and so-called analysis programs. The analysis of your surfing behaviour is generally anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find details in our data protection declaration under “Third-party modules and analysis tools”.

You can object to this analysis. We will inform you about the possibilities of objecting in this data protection declaration.

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection provisions and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and for what purposes we use it. It also explains how and for what purpose this is done.

We would like to point out that the transmission of data over the Internet (e.g. communication by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.

Notification to the responsible authority

The person responsible for data processing on this site is

Centracar SA
John Emontspool
Herbesthaler Strasse, 132
B-4700 Eupen
Phone: 087/59 84 59
Fax: 087/59 84 60
VAT: BE0464.341.077
RPM Eupen

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Cancellation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke previously given consent at any time. For this purpose, an informal notification by e-mail is sufficient. The lawfulness of the data processing up to the time of revocation is not affected by the revocation.

Right of appeal to the responsible supervisory authority

In the event of a violation of the Data Protection Act, the data subject has a right of appeal to the competent supervisory authority. The competent data protection supervisory authority is the State Data Protection Commissioner of the country in which the customer is domiciled.

Right to data transferability

You have the right to have the data that we process automatically on the basis of your consent or in execution of a contract transmitted to you or a third party in a common machine-readable format. If you request the direct transfer of data to another responsible party, this will only take place to the extent that it is technically possible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser address line changes from “http://” to “https://” and by the padlock symbol in the line of your browser.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information, free of charge and at any time, on the personal data concerning you that are stored, their origin and recipients and the purpose of the data processing and, where appropriate, the right to rectify, block or delete such data. For this purpose, as well as for any other questions concerning personal data, you can contact us at any time at the address indicated in the legal notice.

Contradiction against advertising mails

The use of contact data published within the framework of the imprint obligation for the transmission of advertising and information material not expressly requested is hereby contradicted. The site operators expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as unsolicited e-mails (spam).

Data collection on our website


The Internet pages partly use “cookies”. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more efficient and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can configure your browser to notify you when cookies are set and only allow cookies in individual cases, exclude the acceptance of cookies in certain cases or in general and activate the automatic deletion of cookies when you close the browser. If you disable cookies, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. the shopping basket function) are stored on the basis of Article 6 paragraph 1 letter f of the DSGVO. The website operator has a legitimate interest in the storage of cookies to enable it to provide its services in an error-free and technically optimal manner. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, they are dealt with separately in this data protection declaration.

Google Analytics

The customer uses Google Analytics, a web analytics service offered by Google Inc. (Google). Google Analytics uses performance enhancing cookies to help us to monitor and report on the use of our website. Google may transfer this information to third parties if it is legally obliged to do so, or insofar as these third parties process the information on Google’s behalf. We have not allowed Google to use the Analytics information obtained in the context of other Google services. The information collected by Google is anonymised as far as possible. The information is transmitted to and stored by Google on servers in the USA. Google declares its adherence to the Safe Harbor Principles and adheres to the Safe Harbor Program of the US Department of Commerce. This implies the application of an adequate level of protection in the processing of personal data.

Server log files

The page provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This is the case with :

    • Browser type and browser version

These data are not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the execution of a contract or pre-contractual measures. This data is stored for 24 months and processed graphically in accordance with data protection regulations and in anonymous form using the statistical tool “PIWIK/MATOBO”. However, no additional data is collected outside the log files which are collected anyway.

Social media

Sharing content via plugins (Facebook, Google+1, Twitter & amp; Co.)

The content of our pages may be shared in social networks such as Facebook, Twitter or Google+, in accordance with data protection rules. This page uses links to the corresponding networks, with respect for privacy. These simple links do not transfer any data in advance without your consent. This tool establishes direct contact between networks and users only when the user actively clicks on one of these buttons.

This tool does not automatically transfer user data to the operators of these platforms. If the user is registered with one of the social networks, an information window appears when using the social buttons of Facebook, Google+1, Twitter & Co. in which the user can confirm the text before sending it.

Our users can share the content of this page in the social networks in compliance with data protection rules without having to create complete navigation profiles by the operators of the networks.

Plugins and tools


Our website uses plug-ins from the YouTube page operated by Google. The site is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit one of our sites equipped with a YouTube plugin, a connection to YouTube servers is established. This tells the YouTube server which pages of our site you have visited.

If you are logged into your YouTube account, you allow YouTube to directly associate your browsing habits with your personal profile. You can avoid this by logging out of your YouTube account.

YouTube is used in the interest of an attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Further information on the processing of user data can be found in the YouTube privacy policy at


For video integration, we use the Vimeo provider, among others. Vimeo is operated by Vimeo, LLC headquartered at 555 West 18th Street, New York, New York 10011.
On some of our websites, we use plug-ins from the provider Vimeo. When you visit pages on our website that are equipped with such a plugin, a connection to Vimeo’s servers is established and the plugin is displayed. This tells the Vimeo server which web pages you have visited. If you are logged in as a Vimeo member, Vimeo assigns this information to your personal user account. When you use the plugin, for example when you click the start button for a video, this information is also assigned to your user account. You can prevent this association by logging out of your Vimeo account before using our website and deleting the corresponding cookies from Vimeo.

For more information on Vimeo’s data processing and privacy policy, please visit

Google Web Fonts

This website uses web fonts, provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its cache in order to display text and fonts correctly.

Because web fonts are embedded locally, there is no need to call Google – no data is sent to display the locally installed Google font. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found under and in the Google data protection declaration:

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